Privacy Policy

TripCenter respects your right to privacy. We comply with the Data Protection Act 1998.

Your Booking

In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements, we need to use the information you provide such as name, address, any special needs etc.

We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons).

Your data controller is TripCenter.

You are entitled to a copy of your information held by us. If you would like to access this information you can do so by contacting us at Congress House, 14 Lyon Road, Harrow, HA1 2EN. Alternatively, you can e-mail us at support@tripcenter.net. There may be an administration charge of £10 for providing this information.

Marketing

We will hold your information, where collected by us, and may use it to inform you of news and offers in the future or to send you brochures. If you do not wish to receive such approaches in the future, please contact us at Congress House, 14 Lyon Road, Harrow, HA1 2EN. We will not circulate your information to third parties for marketing purposes.

Payments

All online payments that happen for any of the products booked via www.tripcenter.net site are secure. TripCenter does not store credit /debit card details of any customer in their database or in any data backup system or retrieval systems. Once you are ready to transact you are transferred to the bank or payment gateway provider site. The card details are captured on the credit /debit card site and not ours hence we cannot be held responsible for any misuse of credit card what so ever.

Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to TripCenter website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.