The confidentiality of any communication between us is of utmost importance. We are registered under The Data Protection Act 1998 (DPA) and comply with the Act in all our dealings with your personal data.
This document describes how we collect, use and safeguard your personal information.
If you have any questions relating to this policy, please do not hesitate to contact us.
When you shop with us or register an account, we strive to only collect personal
information necessary to conduct business as a premier retailer of bespoke tours in
UK, Europe & worldwide.
The information we collect includes:
We require personal information to understand your needs and provide you with a better service, and in particular for the following reasons:
TripCenter does not hold your credit card details. Credit card details will be provided by you directly to our payment partner, Stripe, when your order is processed. Your information may be checked with credit agencies as part of this process.
We will not under any circumstances disclose information about you to a third party unrelated to our business, unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure.
By placing your order, you are offering to buy our tours/services and permitting us to use your personal details for the purposes of providing such services (including passing your details onto transit companies and other subcontractors).
If you are subscribed to receive email updates from us, we may send you such material periodically. You may unsubscribe from receiving these emails at any time by following the ‘unsubscribe’ link at the bottom of the emails, or changing your preferences by logging into your Personal Account.
We may periodically send all members surveys or company announcements. These messages are separate to our newsletters, but you may also unsubscribe at any time by following the included instructions.
Third party vendors, including Google, show our ads on sites on the internet.
We are committed to maintaining the confidentiality of the information you have provided to us and we take all reasonable precautions to protect your personal information from unauthorised use or alteration.
Your personal information may be stored by us both electronically and in hard copy form. We take all necessary measures to ensure the security of your information in both these forms.
By creating an account with TripCenter, you consent to us sending you Administrative and Promotional Emails
a) “Administrative Emails” involve details of account activity and purchases you have made.
b) “Promotional Emails” consist of product (tours, tickets & other services) information, new offers and information about TripCenter. You may choose to opt-out of receiving these emails anytime by simply clicking the ‘Unsubscribe’ button at the bottom of our emails and following the instructions.
As a condition of joining our mailing list, you consent to us sending you Promotional Emails. In this document, 'Promotional Emails' includes product (tours, tickets & other services) information, new offers and information about TripCenter. You may choose to opt-out of receiving Promotional emails anytime by simply clicking the unsubscribe button at the bottom of our emails.
Cookies are small text files that websites send to your computer. A cookie can be thought of as an Internet user’s identification card. They let the website know when the user has returned. This lets the site bring up information relevant to that user, for example your name, previous order etc. Cookies make the interaction between users and websites faster and easier.
Cookies also help us provide you with a better website, by enabling us to monitor the website traffic. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
The following Cookie categories are based on the classification presented in The International Chambers of Commerce (ICC) Cookie Guide
Category 1: Strictly necessary cookies. These cookies are strictly necessary to provide services that you have requested.
Category 2: Performance cookies. These cookies collect information about how visitors use our website, for instance which pages visitors go to most often. The information collected by these cookies is aggregated, so these cookies don’t collect information that identifies a visitor. The information collected is anonymous and is only used to improve the way our website works.
Category 3: Functionality cookies. These cookies allow us to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more relevant features.
Category 4: Targeting or Advertising cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.
You may choose to decline these cookies by visiting the Google advertising opt-out page
Our website may contain links to other websites of interest. However, the inclusion of such links on our Website does not imply an endorsement of that website by us. Therefore, we accept no responsibility for the contents or the privacy protection of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
All data entered on our website or data exchanged/transmitted between TripCenter and its collaborating sites is encrypted and under the strict protection of SSL. View the certificate here.
The term 'TripCenter' or 'us' or 'we' refers to the owner of the website whose registered office is 3rd Floor, 207 Regent Street, London, W1B 3HH, UK. Our company registration number is 4841327. The term 'you' refers to the user or viewer of our website.